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IT failure affects thousands of British Airways passengers

On Wednesday, thousands of the passengers travelling with British Airways suffered disruption as the company’s IT system issue affected more than a dozen of its flights at 3 different London airports. The airline didn’t mention the total number of cancelled flights at the Gatwick, London City, and Heathrow airports.

BA also failed to provide any timeline for the airlines returning back to normal. In a statement provided by BA, the company mentioned that they are working rapidly over the matter which has lead to several cancellations & delays all through the day.

The flight carrier also mentioned that it had been using manual back-up process to keep up the flight operations. However, the customers are advised to look through the official website, ba.com, and check for any updates on the flight information prior to getting to their destined airport.

The BBC also reported that a total of 81 flights working for BA had been scraped at the Heathrow airport while the number was counted at 10 for the Gatwick airport. A total of 200 flights have been delayed all through the 3 airports. The affected passengers are now being offered an opportunity to shift their bookings to a future date along with refund options as well.

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